Outlook Express Email Accounts

The following instructions refer to setting up an email account in Microsoft Outlook Express.

We have used test@ballyhoodemo.co.uk as an example in each step but you should substitute the email address or any other details we have supplied you with where appropriate.

Getting Started

Open Outlook Express

Go to Tools then select Account.

Outlook Express > Tools > Accounts

Click on Add then select Mail from the menu. This will open the Internet Connection Wizard.

Internet Accounts > Add > New

Internet Connection Wizard

Your Name

Enter your Display Name (e.g. your own name or company name), this name will be shown when someone receives mail from you. Click Next.

Internet Connection Wizard > Your Name

Internet Email Address

Enter the Email Address we have supplied you with. Click Next.

Internet Connection Wizard > Internet Email Address

Email Server Names

Internet Connection Wizard > Email Server Names

Internet Mail Logon

Internet Connection Wizard > Internet Mail Logon


Click Finish.

Next Steps

Select the account you have just created in Internet Accounts and click on Properties.

Internet Accounts

When this window appears your account will be highlighted under Mail Account in the General tab. You can optionally change this to something more appropriate such as your company name.

User Information can also be altered here. You can add your Organisation or alter your Name (display name).


Important Step!

Click on the Servers tab at the top of the Properties window. At the bottom of the page under Outgoing Mail Server you must tick the box 'My server requires authentication'.

Properties > Servers

Now click on the Advanced tab. Under Server Port Numbers you must change the Outgoing Mail (SMTP) value to 587.

Properties > Advanced

Click OK to close the window.

You can now click Close in the Internet Accounts window.

Final Step

To send and receive any outstanding emails you can either:

Click Send/Recv in the top menu.


Go to Tools > Send and Receive > Send and Receive All.

Tools > Send and Receive > Send And Receive All

Or press Ctrl + M on the keyboard.

If you require any further assistance, please contact us.